Privacy Policy

VariantsFlow operates this service.

This policy applies to our website, user accounts, billing flows, and creative generation or variant-production features.

We may collect account details, contact information, payment-related metadata, browser and device information, usage logs, and materials you upload or submit for processing.

We may also collect subscription status, credit balances, task history, support communications, cookie data, and limited diagnostics used for reliability and security.

Payment card details are generally processed by third-party payment providers and are not stored directly on our servers unless explicitly stated otherwise.

We use information to provide and improve the service, authenticate users, process payments, maintain task history, prevent abuse, support users, and comply with legal obligations.

We may also use aggregated or de-identified information for analytics, product planning, performance monitoring, and service reliability.

Where permitted by law, we may send service-related notices, transactional messages, billing updates, and important changes about your account or our policies.

Files, prompts, reference creatives, and related metadata may be stored and processed so we can complete requested workflows, display task progress, and make outputs available to you.

You should avoid uploading content you are not authorized to use or content containing sensitive personal information unless you understand and accept the associated risks.

Uploaded assets and generated outputs may be stored in infrastructure we use to operate the platform, including hosted authentication, database, and storage services.

We may share information with infrastructure providers, authentication vendors, payment processors, hosting providers, storage partners, and analytics or operational vendors that help us run the service.

We may also disclose information when required by law, when necessary to protect rights or safety, or in connection with a merger, acquisition, financing, or asset transfer.

We retain information for as long as reasonably necessary to provide the service, maintain records, resolve disputes, enforce agreements, and satisfy legal or operational requirements.

Retention periods may vary depending on account status, transaction history, security needs, and whether data is needed for backups or fraud prevention.

If you request deletion, we will take reasonable steps to delete or de-identify personal information, subject to legal, billing, security, and backup constraints.

We may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, measure usage, and improve reliability and performance.

If you disable these technologies, some site features may not function correctly.

We use reasonable administrative, technical, and organizational safeguards designed to protect information, but no system can be guaranteed completely secure.

You are responsible for maintaining the confidentiality of your login credentials and access to your devices.

Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, object to, or export certain personal information, subject to applicable exceptions.

If you are located in California, the European Economic Area, the United Kingdom, or similar jurisdictions, additional privacy rights may apply under local law.

We may update this Privacy Policy from time to time. Material changes will be reflected by posting a revised version on this page with an updated effective date when appropriate.

If you have privacy-related questions or requests, contact us at [email protected].